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Privacy Policy

Revised October 08, 2024

At EstateHack, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how EstateHack ("we," "us," or "our") collects, uses, shares, and safeguards your data when you visit www.estatehack.com or use our software services (collectively, the “Services”). By using our Services, you agree to the practices described here.



1. Information We Collect


We collect information to provide and improve our Services, which help real estate investors discover and analyze Section 8 properties. Here’s what we may collect:


  • Personal Information You Provide:
    • Name, email address, phone number, and billing details when you create an account or subscribe.
    • Information you submit, like property preferences or investment goals.


  • Automatically Collected Information:
    • Device data (e.g., IP address, browser type, operating system).
    • Usage data (e.g., pages visited, features used, time spent on the site).
    • Cookies and similar technologies (see our Cookies Policy for details).


  • Third-Party Information:
    • Data from public records or real estate databases we integrate to enhance property insights.
    • Analytics from partners like Google Analytics (subject to their privacy policies).



2. How We Use Your Information


We use your data to:

  • Provide and personalize the Services (e.g., property recommendations).
  • Process payments and manage subscriptions.
  • Communicate with you (e.g., updates, support, marketing with your consent).
  • Analyze usage to improve our platform.
  • Comply with legal obligations and protect our rights.



3. How We Share Your Information


We don’t sell your personal data. We may share it with:

  • Service Providers: Third parties (e.g., payment processors, hosting services) who help us operate, bound by confidentiality agreements.
  • Legal Compliance: Authorities if required by law or to protect EstateHack and its users.
  • Business Transfers: In case of a merger, acquisition, or sale, your data may be transferred with notice to you.



4. Your Privacy Rights


Depending on your location (e.g., California, Virginia), you may have rights to:

  • Access, correct, or delete your personal data.
  • Opt out of targeted advertising or data sales (we don’t sell data, but opt-out applies to analytics).
  • Request details about what we collect and how we use it.

To exercise these rights, email us at [email protected]. We’ll respond within 30 days, per state law requirements.



5. Cookies and Tracking


We use cookies to enhance your experience. See our Cookies Policy for details on managing preferences.



6. Data Security


We use industry-standard measures (e.g., encryption, secure servers) to protect your data. However, no system is 100% secure, and we can’t guarantee absolute protection.



7. Data Retention


We keep your data as long as needed for the Services or legal compliance, then securely delete it (e.g., account data is retained for 1 year post-cancellation unless otherwise required).



8. Children’s Privacy


Our Services are not for users under 18. We don’t knowingly collect data from minors. Contact us if you believe we have such data.



9. Changes to This Policy


We may update this policy as our Services evolve or laws change. Check back here for the latest version. Significant changes will be notified via email or on our site.



10. Contact Us


Questions? Reach us at:

Email: [email protected]

For California residents: See Section 4 for your CCPA rights. To opt out of data sharing, email us with “Do Not Sell My Info” in the subject line.


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